FAQ's

General

How do you work?

We design a suit for you, with any ideas that you may have in mind and help create something for you that you’ll look and feel amazing in. We’re not only tailors, but designers and stylists too, so we know exactly how to piece your entire outfit together without you needing to worry about a thing.

How long does it take to make a suit?

6-8 weeks for made to measure and a further 1-2 weeks for any alterations needed.
12-16 weeks for fully bespoke inclusive of all changes needed.

How many fittings will I need?

For made to measure, you will need between 2-3 including your first appointment
For bespoke, you will need up to 3-4 including your first appointment

How long does each appointment take?

Your first consultation will take around an hour to discuss designs, fabrics and to take your full set of measurements.

I need my suit super quick, is it possible?

We can make a suit within two weeks, however there is an additional charge of £500 to do so.

What is a full canvas compared to a half?

Please read our helpful article which will explain all. You can find tons of helpful tips and information on all things tailoring over on our blog including the difference between made to measure and bespoke.

If I’ve seen a fabric from somewhere else, are you able to get it for me?

Yes, we can. There are hundreds of fabric suppliers out there and we house a number of them but if there’s something we don’t have, we can easily set up an account with the suppliers and have fabric books sent to us.

When and what do I need to pay?

We require a 50% deposit when you place your order and the final balance on your first fitting with us. Your suit is then ready for you between 2-3weeks after this. (Please note that the deposit is non-refundable.)

I’m planning to lose weight before getting a suit made, when shall I come in to be measured?

We suggest holding off for as long as possible but when it comes to wedding suits, we like at least 3 months (ideally) before the wedding to start the process.

I live abroad, how does it work?

If someone’s over for a short time, we try our best to see you whenever is convenient. We then will schedule you in for your next trip and make sure that we see you at the beginning of that trip and have your suit ready to take away by the end of it.

Do you keep all measurement changes?

Yes, we like to make things as easy as possible so that, in the future you can easily order from sample swatches and we can process your order without you having to come in every time. In the case where you do live abroad, we can send your suits directly to you.

I love something on your online shop, but am worried it won’t fit, what should I do?

You can either call us and ask directly what size would be best for you based on what you usually order from other stores, or you can order online and if it’s not quite right, our personal tailor can visit you to alter it to ensure it fits you perfectly. (London only)If not in London you can come into one of our other stores and we will gladly help.

I’ll be honest, I’ve had nightmare experiences before. How can I be sure it’s going to be ok this time?

Don’t worry, we get it and we’ve heard it a lot which makes us sad. We are confident in our abilities and do fall over ourselves (not literally) to make things just as you like. That’s why we make a full list of what you do and don’t like, analyse your body shape and discuss what fabrics will work for purpose, to be able to give you a fully rounded view to ensure that we’ve got all the ingredients to make you look and feel exceptional.

To make an appointment or schedule an exploratory call, please contact us here